The short version: we do not ship anything physically. Products are delivered electronically, immediately after payment is confirmed, to the email address and account you bought with.
1. No physical shipping
Grandfield Media Private Limited sells digital products and online services only. We do not sell, stock or dispatch any physical goods, so there are no shipping charges, no couriers, no tracking numbers and no delivery addresses to provide.
2. How delivery works
| Type of product | How it is delivered | When |
|---|---|---|
| Software and online services | Access is activated on your account and confirmed by email | Immediately on successful payment |
| Websites built on our platform | The domain is registered and the site is published and served automatically | Normally within minutes of payment |
| Digital books, guides and templates | A download link or in-account access, plus an email confirmation | Immediately on successful payment |
| Online courses | Course access is unlocked on your account | Immediately on successful payment |
3. Delivery timeframe
Delivery is automatic and normally completes within seconds to a few minutes. In the rare case where a step depends on an external provider, such as registering a domain name, delivery may take longer. If delivery has not completed within 24 hours of payment, contact us and we will either complete it or refund you in full.
4. Where we deliver
We deliver worldwide, wherever our services are lawfully available. Because delivery is electronic, your location does not affect the delivery time.
5. Delivery charges
There are none. The price you see at checkout is the full price of the product. No shipping, handling or delivery fee is added at any stage.
6. If delivery fails
- Check the spam or promotions folder of the email address you used to buy.
- Sign in to your account on the product's website, where access is usually visible immediately.
- If it is still missing, email contact@grandfieldmedia.com with your order or transaction reference.
If we cannot deliver what you paid for, you receive a full refund under our Refund Policy. Where the failure can be detected automatically, the refund is issued automatically.
7. Wrong email address
Delivery goes to the email address given at checkout. If you entered it incorrectly, contact us and we will re-issue access to the correct address once we have verified the purchase.
8. Contact
Grandfield Media Private Limited
No 93 Koundinya Nagar, Nr Prathibha High Sch, I.E.Nacharam, Uppal, Hyderabad- 500076, Telangana, India
contact@grandfieldmedia.com
Phone: +91 92479 12080
Monday to Friday, 10:00 to 18:00 IST