1. Who we are
This website is operated by Grandfield Media Private Limited (CIN U85499TS2026PTC221225, GSTIN 36AANCG3247P1ZY), a digital products and software business based in Hyderabad, India, with its registered place of business at No 93 Koundinya Nagar, Nr Prathibha High Sch, I.E.Nacharam, Uppal, Hyderabad- 500076, Telangana, India. In these terms, "we", "us" and "our" mean Grandfield Media Private Limited, and "you" means the person using our websites or products.
You can reach us at any time at contact@grandfieldmedia.com.
2. Acceptance of these terms
By visiting this website, buying one of our products, or using any service we provide, you agree to these terms. If you do not agree with them, please do not use our websites or products.
Individual products may have their own additional terms published on their own website. Where a product's own terms differ from these, the product's terms govern that product.
3. What we provide
We build and sell digital products and software. This includes our website building platform, web applications, digital books and guides, online courses, templates and other digital assets. Everything we sell is digital. We do not sell or ship physical goods.
4. Eligibility and accounts
You must be at least 18 years old, or the age of majority where you live, to buy from us. If you create an account with one of our products, you are responsible for the accuracy of the information you give us and for keeping your login credentials confidential. Tell us promptly if you believe your account has been used without your permission.
5. Pricing, payment and taxes
- Prices are shown on the product's own website before you are asked to pay, in Indian Rupees for customers in India and in US Dollars for customers elsewhere.
- Payments are processed by licensed third-party payment providers. We do not collect, see or store your full card details.
- Applicable taxes are shown or applied at checkout in accordance with law.
- Your bank or card issuer may apply currency conversion or foreign transaction charges that are outside our control.
- We may change our prices at any time. A price change never affects an order you have already paid for.
6. Delivery
All our products are delivered digitally and, in the normal case, immediately after payment is confirmed. Full details are in our Delivery Policy.
7. Refunds and cancellation
Refunds are governed by our Refund Policy and cancellation by our Cancellation Policy, together with any specific policy published for the product you bought. Please read the relevant policy before purchasing.
8. Licence to use what you buy
When you buy a digital product from us, you receive a non-exclusive, non-transferable, worldwide licence to use it for your own personal or internal business purposes, for as long as your purchase or subscription remains valid. Unless we say otherwise in writing, you may not:
- resell, sublicense, rent or redistribute the product;
- share your access credentials with people outside your household or organisation;
- remove or obscure any copyright or ownership notice;
- copy the product to create a competing product, or use it to train a machine learning model.
9. Our intellectual property
All software, text, designs, graphics, logos and other material on our websites and in our products belong to us or to our licensors and are protected by copyright, trademark and other laws. Buying a product does not transfer ownership of it to you. Our Intellectual Property Policy explains this further and tells you how to report an infringement.
10. Your content
Some of our products let you upload or enter your own content, such as text, images or a business name. That content remains yours. You give us only the limited permission needed to store, process and display it so the product can work for you. You are responsible for having the right to use the content you upload, and it must comply with our Acceptable Use Policy.
11. Acceptable use
You agree not to misuse our websites or products, including by attempting to gain unauthorised access, interfering with their operation, using them to break the law, or using them to send spam or harmful material. The full rules are in our Acceptable Use Policy. We may suspend or end access that breaches those rules.
12. Third-party services and links
Our products rely on third parties such as payment providers, domain registrars, hosting providers and email services. Our websites may also link to sites we do not control. We are not responsible for the content, policies or practices of third parties, and your use of their services is governed by their own terms.
13. Availability
We work to keep our services available and correct, but we do not promise uninterrupted or error-free operation. We may change, suspend or discontinue any part of a service, and we will give reasonable notice where a change materially affects a paid service you are using.
14. Disclaimer of warranties
Except where the law says otherwise, our websites and products are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. See also our Disclaimer.
15. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or business opportunity, arising out of your use of our websites or products.
Where liability cannot be excluded, our total liability to you for any claim relating to a product is limited to the amount you paid us for that product in the twelve months before the claim arose.
Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud or for death or personal injury caused by negligence.
16. Indemnity
You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your misuse of our products, or content you upload that infringes someone else's rights or breaks the law.
17. Suspension and termination
We may suspend or terminate your access if you breach these terms, if we are required to by law, or if continuing would expose us or other users to risk. You may stop using our products at any time. Provisions that by their nature should survive termination, including sections 8, 9, 14, 15, 16 and 19, will survive.
18. Changes to these terms
We may update these terms from time to time. The current version is always published on this page with the date it was last updated. Material changes affecting a paid service will be notified by email or in the product where we hold your contact details. Continuing to use our services after a change means you accept the updated terms.
19. Governing law and jurisdiction
These terms are governed by the laws of India. The courts at Hyderabad, Telangana, India have exclusive jurisdiction over any dispute arising from them, without prejudice to any mandatory consumer protection rights available to you where you live.
20. Grievance and contact
If you have a complaint or a question about these terms, write to us at contact@grandfieldmedia.com or to Grandfield Media Private Limited, No 93 Koundinya Nagar, Nr Prathibha High Sch, I.E.Nacharam, Uppal, Hyderabad- 500076, Telangana, India. We acknowledge every complaint and aim to reply within two business days.